This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

PLEASE SEE OUR CORONAVIRUS TAB AT THE RIGHT HAND SIDE FOR ADDITIONAL INFORMATION TO HELP OUR PATIENTS

BUILDING WORK STARTS AT NORTHGATE - WARNING ABOUT CAR PARKING

On Monday 10 August 2020 the building work will finally start at the surgery.  This will involve a new roof and a mezzanine floor in reception to provide extra clinical rooms.  We will also be upgrading the patient toilets and existing clinical rooms as well as being newly decorated and carpeted in all communal areas.  This has been long-awaited and we hope that patients will be pleased with the results and it will make the surgery a nicer place to visit.  The project is approximately 18 weeks long and during this time the surgery will remain open but there will be no parking for patients at the surgery other than the disabled space.  This is to accommodate the builders requirements and to keep patients safe.  We would ask all patients to keep the disabled parking space clear for disabled badge users.  Patients parking at the surgery who are not using the disabled space will be asked to move their car.  Please use Morissons' car park.   We hope that the disruption will all be worth it and that you will bear with us.  Many thanks

Have you used our Practice since 23 March 2020? If so, please complete our survey: www.surveymonkey.co.uk/r/seeingGPinWF

RESULTS OF 2020 PATIENT SURVEY

The national patient survey results are out and we are pleased to announce the we have scored equal to, or above the national and local average in ten out of eighteen areas.  Our best results were as follows :-

92% of patients find the reception team helpful

87% of patients waited 15 minutes or less to be seen

88% of patients said the professional they spoke to gave them enough time during their appointment

88% of patients said the professional they saw was good at listening

86% of patients said the professional they saw was good at treating them with care and concern

96% said they had trust in the professional they saw

91%  said their needs were met during their last appointment

84% of patients describe their overall experience as good

If you want to view the full report, go to www.gp-patient.co.uk

Obviously we are not complacent and always want to work hard to improve on our results so that the service we offer is the best it can be.  Thanks to our hard working team.

Face coverings when accessing GP practices in the Wakefield area

 We are asking all our patients to wear a face covering or something else that can cover the mouth and nose, such as a scarf, if you come to the surgery for an appointment.

 

The government is asking people not to buy medical grade masks so they can be saved for frontline health and care workers, and instead make their own face coverings at home.

 

You can use a simple scarf or bandana that ties behind your head or make your own ‘no-sew’ face coverings using the advice available online at the gov.uk website. Simply search for ‘face covering’. Face coverings are also available to buy in shops or online.

 

Face coverings should not be worn by children under three and people who would find wearing them difficult (such as people with breathing difficulties).

 

Clinicians that are seeing patients face-to-face may be wearing personal protective equipment (face mask/gloves/aprons). This is for your safety as well as theirs.

 

Further advice about wearing face coverings in enclosed spaces can be found here www.gov.uk/government/news/public-advised-to-cover-faces-in-enclosed-spaces

 

For the latest advice and information about coronavirus, please visit: https://www.nhs.uk/conditions/coronavirus-covid-19/

If you have symptoms associated with coronavirus including a new continuous cough, loss of taste or smell and/or a high temperature, you are advised to stay at home for 7 days.  Please do not book a GP appointment or attend your GP practice.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Only call 111 direct if you are advised to do so by the online service or you cannot go online.


During this time if you have any other medical needs please contact the surgery by telephone and your health needs will be assessed – this may lead to a face to face consultation if needed.

GP ONLINE CONSULTATIONS

We have a new system that allows patients to consult with the surgery online - this can be for an admin query such as a sick note or a clinical query.  Once you have logged the details of your request, a member of the surgery will contact you with a response.  PLEASE NOTE THAT THIS SYSTEM IS NOT TO BE USED FOR URGENT MEDICAL ISSUES.  To use the new system, please click on the blue box on the home page.  If you require any help using the new system, please contact a member of our administration team.  Using this system is particularly useful during the current coronavirus outbreak - it avoids you having to visit the surgery which protects you and our staff

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS Digital website.

https://digital.nhs.uk/services/electronic-prescription-service

 

GET YOURSELF ONLINE AND BEAT THE QUEUES!  If you need helping logging in with your password, please contact reception who will be able to help.

The law on how we process your personal data has changed.  There are new regulations called the General Data Protection Regulations (GDPR).  Please see our fair processing notice for adults and children under the Practice Policies tab on the right hand side.

Carers Packs.  We have put them together for Carers and the Elderly which contains a wealth of information on the services available to you.  To obtain a free copy of Northgate's carers pack enquire by telephone and we will send you one out.

PLEASE SEE BOTTOM OF PAGE FOR ONLINE SERVICES.

Young Person's Telephone Advice Clinic - On Wednesdays between 12.00 noon and 12.30pm we run a young person's (13-19 year old) telephone advice line for dedicated advice on any matter that you would like to discuss with someone clinical on a totally confidential basis.  Please feel free to contact reception during these times and someone will help you.

Nurse Practitioners

Mrs Donna Rowley (f)

Donna is a qualified Nurse Practitioner and a prescriber.  She carries out triage, sees patients in her own clinics and does home visits.  She does reviews with patients with diabetic and respiratory long term conditions.  She has a keen interest in care for the elderly

Nurses

Shelley Hopwood (f)

Nurse Manager. Shelley specialises in the management of our diabetic patients as well as carrying out a wide range of other practice nurse duties such as immunisations, travel vaccinations, wound care, ear care etc.  As Nurse Manager, she is also responsible for supervising and overseeing the work of the nursing team as a whole.

Julie Hutchinson (f)

Julie is an experienced nurse specialising in respiratory conditions such as COPD and Asthma.  She also has a wide range of general practice nursing skills such as immunisations, travel vaccinations, wound care, smears, ear care etc.  She is also our Lead Nurse for learning disabilities health checks.

Louise Smith (f)

Louise has joined us from a community nursing background and will be providing a whole range of Practice Nurse skills for our patients.  She is also responsible for our Learning Disability health checks. 

Health Practitioners

Jayne Thomas (f)

Advanced Clinical Practitioner and Manager of the Clinical Practitioner team.  Jayne's background is as a trained Paramedic and she joined us in the summer of 2017.  She assists with assessing same day requests for appointments as well as carrying out home visits, seeing patients in clinic and liaising with the care homes on our patch to ensure our patients receive a high quality of care. She is also qualified to prescribe drugs.  

Miss Briony Parkinson (f)

Briony worked as a paramedic before joining the Practice.  She is now working as a Trainee Clinical Practitioner.  She carries out triage, home visits and sees patients in her own clinics

Ms Charlotte Parsonage

Charlotte is a qualified nurse and is currently working as a Trainee Clinical Practitioner. She carries out triage, home visits and see patients in her own clinics

Healthcare Assistants

Michaela Peel
Katie Langowski
Carol-Ann Flynn

Carol-Ann works one day a week assisting Dr Vega with the coil and implant clinics

Mrs Louise Firth (f)

Louise joined the Practice in April 2020 and carries out a wide range of HCA duties including work with our diabetic patients

Healthcare Assistants support Practice Nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website