Please help us to help you. Please pick up a patient questionnaire from reception and let us know your thoughts on our service. The team here at Northgate value your feedback.
GET YOURSELF ONLINE AND BEAT THE QUEUES!
Interested in registering for online services but need some help logging on with your password?
Online services allow you to book appointments and order your repeat prescriptions. It is a quick and easy way to avoid the queues. We are holding a drop in session on Friday 7th December from 10am where a member of our patient group has kindly volunteered to help with setting up your password and giving you a quick guide on how to use it.
If you are already due in surgery or interested and want to call in please bring your laptop and login information with you. If you are not already registered, please bring two forms of ID with you (including one piece of photo ID)
Please do not try to use this help until after your appointment if you have one.
It really is easy and you’ll see the benefits straight away!
Listen to the Bear. (Please click the speaker at the bottom of the video that you are re-directed to.)
Please click here to view our Flu Vaccination timetable.
The law on how we process your personal data has changed. There are new regulations called the General Data Protection Regulations (GDPR). Please see our fair processing notice for adults and children under the Practice Policies tab on the right hand side.
Carers Packs. We have put them together for Carers and the Elderly which contains a wealth of information on the services available to you. To obtain a free copy of Northgate's carers pack enquire at Reception.
Wi-Fi is now available for patients in the waiting area to allow easy access to a range of NHS Health mobile apps. No password is needed. Simply connect to the Wi-Fi called ‘NHS Wi-Fi’ and follow the registration steps. Unfortunately we are not able to help with configuration or fixing issues with your device.
Free call blockers will be available to any person living with dementia that is currently receiving scam or nuisance calls.
To get a FREE call-blocking device YES should be answered to the following:
Do you or the person you are applying for receive nuisance and scam calls?
Does the person who would like the call blocker have dementia?
If you answered yes to the above then please apply at:
PLEASE SEE BOTTOM OF PAGE FOR ONLINE SERVICES.
Young Person's Telephone Advice Clinic - On Wednesdays between 12.00 noon and 12.30pm we run a young person's (13-19 year old) telephone advice line for dedicated advice on any matter that you would like to discuss with someone clinical on a totally confidential basis. Please feel free to contact reception during these times and someone will help you.
ALL PATIENTS AT THIS PRACTICE HAVE A NAMED GP. IF YOU WOULD LIKE TO KNOW THE NAME OF YOUR GP PLEASE ASK AT RECEPTION OR DURING YOUR NEXT CONSULTATION.