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Noticeboard

As from 31st December, Dr Patel will be retiring from the Practice.  He has been a Partner at Northgate for many years and the staff would like to wish him all the very best in his retirement.

PLEASE NOTE THAT WE HAVE NO WALK IN BLOOD SESSION AVAILABLE FROM THE 9TH DECEMBER TO THE 6TH JANUARY SORRY FOR ANY INCONVENIENCE CAUSED.

FLU CLINICS

Please click here to view our Flu Vaccination timetable for the 2019 season.

Carers and the flu jab - it is really important that as the main carer for an elderly or disabled person, you look after yourself.  Please book in for your flu jab.  It would really help us look after you, if you identified yourself as a carer when you are next in Practice.  Thanks

RESULTS OF 2019 PATIENT SURVEY

The national patient survey results are out and we are pleased to announce the we have scored really highly in all areas and have improved on the previous year.  Our results are higher than the national and CCG averages in nearly all areas. The survey found that:-

95% of patients find the reception team helpful
97% of patients said the professional they saw was good at listening
97% said they had trust in the professional they saw
99%  said their needs were met during their last appointment

If you want to view the full report, go to www.gp-patient.co.uk

It is a very pleasing result and demonstrates the commitment of all the staff at Northgate.

What is bowel cancer screening?

Bowel cancer is one of the most common cancers in the UK and most people diagnosed are over 60 years old. Screening aims to find bowel cancer at an early stage, before you notice any symptoms. Finding cancer early makes it easier to treat and can help save lives.

 

The bowel cancer screening kit is a simple free test you can do at home. You will need to collect small samples of poo and then return the kit for testing. The test looks for tiny amounts of blood in poo, which can be a sign of cancer.

 

What to do next

  • Contact the NHS Bowel Cancer Screening Freephone Helpline on 0800 707 60 60 if:

    • You want to know more about bowel screening or have any questions or concerns about using the kit.

    • You did not receive your bowel cancer screening kit or you no longer have it and would like to ask for another free kit.

  • You can also visit www.nhs.uk/conditions/bowel-cancer-screening/fob-test/ for more information.

  • If you would prefer to speak to someone at the practice please feel free to contact us.

Why not try to quit smoking in 2019! If you are a smoker with a long term condition it is really important you think about stopping. Not only can the symptoms of your long term condition decrease but your medication can also work more effectively. Yorkshire Smokefree Wakefield are a friendly service who have specialist advisors to help the people of the Wakefield district to stop smoking. The service is offering appointments at Pontefract Health Centre on a Thursday from 10am to 3pm to help you kick the habit and become smokefree. They can offer one to one appointments and specialist advice on the best product to help you quit, alongside support which will result in you being four times more likely to be successful rather than going it alone. Why not join the 82% of Wakefield residents and become smokefree!!! For more information log onto Yorkshire Smokefree Wakefield https://wakefield.yorkshiresmokefree.nhs.uk/ , phone the service on 01924 252174 to ask for an appointment or pick up a leaflet in reception.

GET YOURSELF ONLINE AND BEAT THE QUEUES!  If you need helping logging in with your password, please contact reception who will be able to help.

The law on how we process your personal data has changed.  There are new regulations called the General Data Protection Regulations (GDPR).  Please see our fair processing notice for adults and children under the Practice Policies tab on the right hand side.

Carers Packs.  We have put them together for Carers and the Elderly which contains a wealth of information on the services available to you.  To obtain a free copy of Northgate's carers pack enquire at Reception.

PLEASE SEE BOTTOM OF PAGE FOR ONLINE SERVICES.

Young Person's Telephone Advice Clinic - On Wednesdays between 12.00 noon and 12.30pm we run a young person's (13-19 year old) telephone advice line for dedicated advice on any matter that you would like to discuss with someone clinical on a totally confidential basis.  Please feel free to contact reception during these times and someone will help you.

Ways in which you can order your prescription:

Community pharmacies, online pharmacies and other dispensing contractors (which include appliance contractors) will no longer be able to order repeat prescriptions on your behalf. Repeat prescription orders will need to be made by yourself, a relative or carer directly from your GP surgery. Repeat prescriptions can be ordered in the following ways:

 

  • Online ordering – Recommended.  This is an easy and simple way.  Patients are encouraged to sign up for online ordering. To sign up you are required to produce photographic identification such as your passport; driving license or a bus pass to the GP practice. You will then be issued a personalised online log in and a password which should only be used by you to access your repeat orders (If you require a family member or carer’s assistance when ordering please highlight this to the practice staff when registering). This is a very straight forward process and will allow you to access your repeat orders at a time convenient to you, 24 hours a day

  • In person at the surgery (using the white tear off slip on the right hand side of the previous prescription )

  • Via post (using the white tear off slip on the right hand side of the previous prescription)

If you or someone you know requires assistance when ordering repeat prescriptions, then please enquire in your GP practice today. These patients will receive support to access help.

By encouraging all patients that have the ability to order their own repeat prescriptions, time will be freed up in pharmacies to focus on those patients needing additional assistance with their medicines. It will also offer you, as the patient, full control over which prescription items are issued each month. This will help to avoid over ordering and stockpiling of your prescription medicines.

Please note that the collection, dispensing and delivery of your prescription from community pharmacies, online pharmacies and appliance contractors will remain the same, it is only the ordering process that will change.

Please allow time for your repeat prescription to be processed.

Your GP practice will require at least 2 working days to issue your repeat prescription. Your pharmacy or appliance contractor will then need a further 1 -2 working days to dispense your repeat medication as they may need to order in any items that they do not have in stock.

 

We would recommend ordering your repeat medications 7 days before your previous supply is due to run out

 


Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. Patients using online prescription ordering must also note that you will not be able to order repeat medication if a medication review is due. Once you have had your review you will be able to access online services.

 
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