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Noticeboard

The law on how we process your personal data has changed.  There are new regulations called the General Data Protection Regulations (GDPR).  Please see our fair processing notice for adults and children under the Practice Policies tab on the right hand side.

Carers Packs.  We have put them together for Carers and the Elderly which contains a wealth of information on the services available to you.  To obtain a free copy of Northgate's carers pack enquire at Reception.

Wi-Fi is now available for patients in the waiting area to allow easy access to a range of NHS Health mobile apps.  No password is needed.  Simply connect to the Wi-Fi called ‘NHS Wi-Fi’ and follow the registration steps.  Unfortunately we are not able to help with configuration or fixing issues with your device.

Free call blockers will be available to any person living with dementia that is currently receiving scam or nuisance calls.

To get a FREE call-blocking device YES should be answered to the following:

  1. Do you or the person you are applying for receive nuisance and scam calls?

  2. Does the person who would like the call blocker have dementia? 

If you answered yes to the above then please apply at:

www.friendsagainstscams.org.uk/callblocker

PLEASE SEE BOTTOM OF PAGE FOR ONLINE SERVICES.

PLEASE SEE THE PRESCRIPTION TAB FOR CHANGES TO THE WAY THAT YOU ORDER REPEAT PRESCRIPTIONS.

Young Person's Telephone Advice Clinic - On Wednesdays between 12.00 noon and 12.30pm we run a young person's (13-19 year old) telephone advice line for dedicated advice on any matter that you would like to discuss with someone clinical on a totally confidential basis.  Please feel free to contact reception during these times and someone will help you.

ALL PATIENTS AT THIS PRACTICE HAVE A NAMED GP. IF YOU WOULD LIKE TO KNOW THE NAME OF YOUR GP PLEASE ASK AT RECEPTION OR DURING YOUR NEXT CONSULTATION.

Friends and Family

What is the Friends and Family test?

Since its launch in 2013, more than 10 million pieces of patient feedback have been submitted. The FFT has been rolled out across most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, patient transport and more.

How does it work?

When you complete your treatment or are discharged from a service, you’ll often be invited to complete the FFT. You may be asked while you are still on the premises to fill out a Paper questionnaire and place it in the box. Text messages will be sent out and you can use the link to the right hand side or click the below image.

How will the results be used?

Service providers will gather the results and analyse them rapidly to see if any action is required. The responses to the FFT question will be used to create an overall score, which will be published on this website. The comments, however, are retained by the service, to pass on to staff and managers

If you would like to fill out a questionnaire for yourself please click the image below;

Results.

Every month the results that are collected through paper, online and text services are collated together to create the results. Please click the image below or the link to view April's results. 



 
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