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FLU CLINICS

Please click here to view our Flu Vaccination timetable for the 2019 season.

Carers and the flu jab - it is really important that as the main carer for an elderly or disabled person, you look after yourself.  Please book in for your flu jab.  It would really help us look after you, if you identified yourself as a carer when you are next in Practice.  Thanks

RESULTS OF 2019 PATIENT SURVEY

The national patient survey results are out and we are pleased to announce the we have scored really highly in all areas and have improved on the previous year.  Our results are higher than the national and CCG averages in nearly all areas. The survey found that:-

95% of patients find the reception team helpful
97% of patients said the professional they saw was good at listening
97% said they had trust in the professional they saw
99%  said their needs were met during their last appointment

If you want to view the full report, go to www.gp-patient.co.uk

It is a very pleasing result and demonstrates the commitment of all the staff at Northgate.

What is bowel cancer screening?

Bowel cancer is one of the most common cancers in the UK and most people diagnosed are over 60 years old. Screening aims to find bowel cancer at an early stage, before you notice any symptoms. Finding cancer early makes it easier to treat and can help save lives.

 

The bowel cancer screening kit is a simple free test you can do at home. You will need to collect small samples of poo and then return the kit for testing. The test looks for tiny amounts of blood in poo, which can be a sign of cancer.

 

What to do next

  • Contact the NHS Bowel Cancer Screening Freephone Helpline on 0800 707 60 60 if:

    • You want to know more about bowel screening or have any questions or concerns about using the kit.

    • You did not receive your bowel cancer screening kit or you no longer have it and would like to ask for another free kit.

  • You can also visit www.nhs.uk/conditions/bowel-cancer-screening/fob-test/ for more information.

  • If you would prefer to speak to someone at the practice please feel free to contact us.

Why not try to quit smoking in 2019! If you are a smoker with a long term condition it is really important you think about stopping. Not only can the symptoms of your long term condition decrease but your medication can also work more effectively. Yorkshire Smokefree Wakefield are a friendly service who have specialist advisors to help the people of the Wakefield district to stop smoking. The service is offering appointments at Pontefract Health Centre on a Thursday from 10am to 3pm to help you kick the habit and become smokefree. They can offer one to one appointments and specialist advice on the best product to help you quit, alongside support which will result in you being four times more likely to be successful rather than going it alone. Why not join the 82% of Wakefield residents and become smokefree!!! For more information log onto Yorkshire Smokefree Wakefield https://wakefield.yorkshiresmokefree.nhs.uk/ , phone the service on 01924 252174 to ask for an appointment or pick up a leaflet in reception.

GET YOURSELF ONLINE AND BEAT THE QUEUES!  If you need helping logging in with your password, please contact reception who will be able to help.

Listen to the Bear. (Please click the speaker at the bottom of the video that you are re-directed to.)

The law on how we process your personal data has changed.  There are new regulations called the General Data Protection Regulations (GDPR).  Please see our fair processing notice for adults and children under the Practice Policies tab on the right hand side.

Carers Packs.  We have put them together for Carers and the Elderly which contains a wealth of information on the services available to you.  To obtain a free copy of Northgate's carers pack enquire at Reception.

PLEASE SEE BOTTOM OF PAGE FOR ONLINE SERVICES.

Young Person's Telephone Advice Clinic - On Wednesdays between 12.00 noon and 12.30pm we run a young person's (13-19 year old) telephone advice line for dedicated advice on any matter that you would like to discuss with someone clinical on a totally confidential basis.  Please feel free to contact reception during these times and someone will help you.

ALL PATIENTS AT THIS PRACTICE HAVE A NAMED GP. IF YOU WOULD LIKE TO KNOW THE NAME OF YOUR GP PLEASE ASK AT RECEPTION OR DURING YOUR NEXT CONSULTATION.

What Do Our Patients Say

What do Northgate Surgery Patients say about us.

“ You can't improve on 100% Excellence"

"Always first class Service"

"Nothing, some of us appreciate how much you all do and offer with less and less Governmental resource and public confidence"

"The appointment I had today with the nurse was very good,  can't see how it could be improved"  

"Your surgery should be the example the NHS uses for all others to aspire to.”

“I think we have a well run and considerate surgery with good staff and Doctors"

"Nothing as everybody is so polite and helpful, thank you."

" I was extremely happy with the service I received today"

"Reception staff were warm, approachable and friendly as usual "

"Can't improve on perfection!"

"I have no complaints whatsoever"

"Everything was fine and I got swift and sensitive treatment from my GP.  Thank you"

"Today was perfect Thank you.  I am not easily satisfied."

"Excellent Service"

"Nothing, the staff always provide brilliant care"

"Can't think of anything, very happy"

"Absolutely nothing.  Great staff and Doctors"

" Nothing, Northgate always gives 110%"

NHS CHOICES

If you would like to view more reviews or maybe leave your own, Please click here to be taken to our NHS Choices Page.

 

  



 
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